About Renewed Market

Welcome to RenewedMarket.com!

We sell refurbished tech: Phones, Tablets, Laptops, Desktops, Printers, IT hardware and more - graded by actual condition and priced fairly.

Renewed Market is wholly owned and operated by Reconext, a Global company and leader in refurbishment. We test everything thoroughly, tell you exactly what you're getting with our transparent grading, and price fairly.

Browse our selection of Expertly Refurbished Devices.

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Powered by Reconext

Renewed Market is the online store and retail arm of Reconext. It is operated entirely by Reconext (“Reconext”) headquartered in Grapevine TX, US with facilities all over the world, fulfilling from warehouses in TX and CA.

Reconext’s work is centered on keeping technology in use through recovery, testing, repair, refurbishment and responsible remarketing - at scale. Every device has a story, we make it longer.

Click here to check out our parent Company, Reconext's website!

Why Reconext?

We believe the most sustainable product is the one that already exists.

Every day, millions of devices are retired before their potential runs out. At Reconext, we help the world’s leading technology companies recover that potential safely, responsibly, and at scale. We keep products in use, materials in circulation, and trust intact across global supply chains.

We build and run recovery systems that give technology a longer life.
Our work protects data, preserves materials, and brings value back into circulation.
From returns management and testing to repair, recovery, and trade-in programs, we help customers reach their sustainability goals while improving the bottom line.

Reconext offers global operations and in-market solutions with established best practices. Our web-based platform simplifies the ITAD experience, allowing for easy asset management and sustainability reporting on a global basis.

With locations on 4 continents, we have unparalleled visibility into global markets. We manage the entire ITAD process, from refurbishing and repairing to achieving the highest possible ROI through selective cosmetic transformations.


Who is Renewed Market (and what’s your relationship to Reconext)?

Renewed Market is powered by Reconext - a global leader in device lifecycle services (repair, refurbishment, returns, and reverse logistics). That means we’re backed by the same people and facilities that process and refurbish millions of devices for major brands and enterprise programs, and we bring that capability directly to consumers and small businesses.

Are your products refurbished or used — and what does “renewed” mean?

“Renewed” means the device has been professionally inspected, tested, cleaned, and prepared for resale - not just wiped down and put in a box. Some items may be open-box or lightly used, others are refurbished. Either way, they’re tested for functionality and sold with clear condition expectations.

How do you grade condition, and what should I expect cosmetically?

All Grades

All Devices are fully functional with Battery Health exceeding 80%. All Devices come with charging cables and the necessary parts for regular, uninterrupted use as if they were bought brand new. All Devices have had all systems thoroughly tested by a carrier authorized service provider.

Excellent Grade

Excellent Grade (A Grade) devices show very minimal signs of use. Excellent Grade devices have pristine screens with no scratches or scuffs. The sides/back may have very light scratches, scuffs, or paint imperfections but otherwise flawless. 

 


  
  

 

 

Good Grade

Good Grade (B Grade) devices show minimal signs of use. B grade devices have pristine screens but some may have some very light scratches that are not visible when the device is powered on. The sides/back may have a few scratches, scuffs, or paint imperfections.


  
  

 

 

Fair Grade

Fair Grade devices have light scratches on the screen that do not affect the operation or content appearance when powered on. Back & sides may have signs of use including marks and/or scratches that are visible.  

Are devices fully tested, data-wiped, and reset? How do you handle data security?

Yes. Devices go through thorough functional testing and are securely data-wiped before they’re resold. Then they’re reset and set up so you can start fresh like a normal out-of-box experience. Data security is taken very seriously - it’s a core part of Reconext’s business.

What’s included in the box - does it vary?

It can vary by product, but in general you’ll receive what you need to use the device right away (for example, a compatible charger where applicable). If an item has exceptions (like missing original packaging or accessory differences), we aim to make that clear on the product page.

Is the device unlocked / compatible (for phones)? How can I check before buying?

If you’re buying a phone or tablet, compatibility depends on carrier/unlock status and model. The simplest rule: check the product listing details and make sure the model matches your carrier requirements. If you’re unsure, message us with the phone model you’re considering and we’ll point you to the right option. The vast majority of devices we sell are "Unlocked" and not restricted to carrier.

Do you offer a warranty - what does it cover?

Yes - we stand behind what we sell. Our warranty is designed to cover functional issues that occur during normal use (not accidental damage). If something isn’t working the way it should, we’ll work with you to make it right according to our warranty policy.

Warranty & Returns Policy

What’s your return policy - how do returns work?

We keep returns straightforward. If you receive something and it’s not right for you, you can request a return following our return policy. The key thing: we’re not here to play games with customers. Check our Returns page for the exact window and conditions, and reach out if anything is unclear.

Warranty and Returns

How long does shipping take and what shipping options do you offer?

We ship from our U.S. fulfillment locations in California and Texas, depending on inventory and speed.

At checkout you’ll see options including:

  • Free FedEx Ground shipping 3-5 days
  • 2nd Day and Next Day options (with rates based on total shipment weight)

For expedited shipping, we prioritize orders placed by 12:00 PM ET on business days.

Shipping Policy

Do you offer bulk/B2B purchasing, tax-exempt purchasing, or business pricing?

Yes. If you’re buying for a business, school, nonprofit, or IT team, we can help with:

bulk orders / volume needs
business purchasing support
tax-exempt orders (where applicable, with the right documentation)

Just follow the B2B application instructions on our B2B page or contact us for more details.